Do not try to use the "Forgot my password" link on the Enter Password screen for Microsoft logins,
it will not work. 
MS Office password prompt
Use the password portal instead (see below).

MSUN NetID Password Management

Don't know your NetID?
  • Everyone must set up a new user profile before the first time they use the tool.  You can set this up, and update it, anytime without changing your password. 
  • The new user setup requires configuration of challenge questions and also the choice to set up email and/or text authentication for future use.
  • Passwords expire 180 days from the date they are set/reset.
  • Passwords can be changed at anytime, waiting for expiration is not required.

If this is your first time using the reset tool, please read instructions below BEFORE going to the portal!

Instructions to get started

New User Setup

  1. Go to the Password Portal.
  2. Click Go to Setup Tool button in New User Setup tile.
    Notes: If at any point you are prompted to...
    ...install the ReACT Mobile App, you can ignore it and click Continue. 
    ...configure TOTP Authentication, ignore it and click Skip.
  3. Enter your NetID and click Continue.
  4. Enter your MSU-Northern ID and Date of Birth and click Continue.
    • ID example: -12345678
      (if you don't know your ID number, click the "I don't know my MSU ID" link and enter the requested information)
    • DOB format example for July 7, 1999: 07jul1999
  1. Select and configure Authentication method(s)
    The methods  you set up during New User Setup (challenge questions, email, text) will be available for you to use in the future when you log into the portal.
    • 5 challenge questions
      You are required to configure 5 challenge questions.
    • Email - provide an email address to use to receive a verification code
    • Text - provide cell number that can receive a verification code

NOTE: You only need to set up one authentication method. But you are required to set up challenge questions (you'll be prompted).

TIP: Use the SKIP button to pass over options you don't want to setup. But you can always update your profile later to add or update your options (see image below)
Password reset portal Skip screen

Continue to Password Reset when you have completed setting up your user profile.