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Services & Training

Voice Mail
Logging On
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In this section:
 >Logging On
  Recorded Greetings
  Changing Your Password
  Personal Verification
  Playing Your Messages
  The Help Service

Advanced Options


Log on from another telephone

Logging on to CallPilot from Your Own Telephone

  1. Dial the CallPilot access number, or if your phone has one, press the message waiting key. The system will respond "CallPilot from Nortel Networks . Mailbox?"
  2. Press # . (Voice mail will assume your extension number is the same as your mailbox number)
  3. Enter your password, followed by # .

You are now logged on. CallPilot plays a summary of new, urgent and unsent messages. For example: "You have two new voice messages. One old message is still unsent."

After the summary, CallPilot describes the first new message, giving the following information:

  • the message's number
  • the status of the message
  • who the message was from
  • whether the message is urgent or private or whether acknowledgment has been requested
  • the date and time it was received

For example: "Message five, new, from John Smith, urgent, received Thursday at 2:35 p.m."

To log off, press 83. It is recommended you use the log off command to disconnect from the system more quickly than just hanging up the receiver.

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Logging on to CallPilot from Any Telephone

  1. Dial the CallPilot access number. The system will respond "CallPilot from Nortel Networks. Mailbox?"
  2. Enter your mailbox number, followed by # . "Password?"
  3. Enter your password, followed by # .

You are now logged on to CallPilot. A description of new, urgent and unsent messages is played.

To log off, press 83. It is recommended you use the log off command to disconnect from the system more quickly than just hanging up the receiver.

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