MSU-Northern  
 
 Help Desk
MSU-Northern students, faculty and staff - Use the ITS Help Desk as the first point of contact for your technology problems, questions & services!

Information Technology Services Help Desk Walk-in Support:
   Cowan Hall 117B Telephone Support:
    265-3765
E-Mail Support:
    itstech
 Security Notice
ITS will NEVER ask you to send information about your account like passwords or other sensitive personal information via email.
 ITS Tips
Use MSUN's Network Drives

Why use a Network Drive? A computer’s local hard drive is a mechanical device that can fail. Network drives, on the other hand, are "redundant" - this means the have multiple drives and if one fails the data is shifted to a working drive. Network drives are backed-up regularly...

Read more...
Information Technology Services
Information Technology Services

Did you know...

Did you know that merely by clicking on a link in an email or chat, or opening an attachment, or not having up-to-date software could make it possible for someone to...

» Read all your email or instant messages?
» View your grades or change your course schedule?
» Read or change anything on your computer?
» Read or change anything accessed from your computer?
» Turn on your computer's microphone to listen in on conversations?
» Use your computer for a computer crime for which you may be blamed?

Find out about the risks and how to help keep your computer secure...

How We Can Assist You...

If you need a computer account, have forgotten your password, or have a question about your University desktop computer or the campus phone system, we can help you. The ITS staff can:

  • assist Northern faculty, staff, and students with accounts on MSUN's computer systems
  • resolve password or other access problems with MSUN servers
  • answer questions about supported hardware and software on MSUN desktop and administrative server systems
  • monitor network and computer system outages
  • repair University-owned and supported hardware for faculty and staff
  • answer questions and resolve issues with the campus phone system and voicemail accounts
  • the Media & Reprographics Center can do high-speed, color and oversized copying, comb binding, laminating, layout and design, and facilitates METNET (Montana Educational Telecommunications NETwork) Interactive Video System.
 
Security Tip
Combating Mobile Malware
All smartphone users — as well as enterprise IT teams — need to be aware of the severity of mobile malware and take steps to avoid it. Here are some tips that can help.
Tip #9. Watch what you open
Just as you would with your PC, be careful of any emails, attachments, and URLs you open. This is just good Internet practice. Don't open suspicious attachments or follow links to unfamiliar Web sites.
Navigating this Site
Across the top of each page is a yellow navigation bar that gives you access to all the sections of this Web site.

Below the yellow navigation bar are "breadcrumbs" that show you where the page you are viewing is located in the ITS website. You can use the breadcrumb links to navigate back up through the hierarchy of this website.

The Quick Links box at the top of the left hand column of all the pages provides quick access to frequently used pages.

On most pages below the Quick Links box is an In This Section... box that provides links to all the pages in the particular section of the web site you are currently visiting.

If you can't figure out what section the information you are seeking might be in, try the Site Index.

Yahoo! Technology News
Mon, 01 Sep 2014 13:47:12 -0400
EU seeks rivals' feedback on Facebook, WhatsApp deal

Illustration photo shows "likes" on WhatsApp's Facebook page displayed on a laptop screen in ParisBy Foo Yun Chee BRUSSELS (Reuters) - EU antitrust regulators are asking Facebook's rivals and telecoms operators whether the world No. 1 online social network's proposed $19 billion bid for mobile messaging startup WhatsApp will lead to price hikes and curb innovation. The move came after Facebook sought EU approval for the deal, the largest in its 10-year history, which will give it a strong foothold in the fast-growing mobile messaging market and pit it against telecoms companies. The European Commission said on Monday it will decide by Oct. 3 whether to clear the deal unconditionally, demand concessions or extend the preliminary review into a wider probe. In a questionnaire sent to third parties and seen by Reuters, the EU regulator asked if the deal would have a negative, neutral or positive impact on users and customers in mobile messaging and social networks.


Mon, 01 Sep 2014 06:00:52 -0400
China gives Microsoft 20 days to provide explanation in anti-trust probe

People visit the Microsoft booth during the 2014 Computex exhibition at the TWTC Nangang exhibition hall in TaipeiA Chinese anti-trust regulator said on Monday it has given Microsoft Corp 20 days to reply to queries on the compatibility of its Windows operating system and Office software suite amid a probe into the world's largest software company. The State Administration for Industry and Commerce (SAIC) questioned Microsoft Vice President David Chen and gave the company a deadline to make an explanation, the agency said in a short statement on its website. Microsoft is one of at least 30 foreign companies that have come under scrutiny by China's anti-monopoly regulators as the government seeks to enforce its six-year old antitrust law. According to a state media report on Monday, Microsoft's use of verification codes also spurred complaints from Chinese companies.


Mon, 01 Sep 2014 04:47:48 -0400
New Apple iPhone to have 'mobile wallet' function: Bloomberg

The Apple logo is pictured on the front of a retail store in the Marina neighborhood in San Francisco(Reuters) - Apple Inc plans to enable its next iPhone to become a mobile wallet by allowing owners to securely make mobile payments in a store with the touch of a finger, Bloomberg said on Sunday, citing a person familiar with the situation. The agreement includes participation by Visa Inc., MasterCard Inc and American Express Co and will be announced Sept. 9 along with unveiling of the next iPhone, according to the source, who Bloomberg said asked not to be identified because the talks are private.


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