MSU-Northern  
 
 Help Desk
MSU-Northern students, faculty and staff - Use the ITS Help Desk as the first point of contact for your technology problems, questions & services!

Information Technology Services Help Desk Walk-in Support:
   Cowan Hall 117B Telephone Support:
    265-3765
E-Mail Support:
    itstech
 Security Notice
ITS will NEVER ask you to send information about your account like passwords or other sensitive personal information via email.
 ITS Tips
Use MSUN's Network Drives

Why use a Network Drive? A computer’s local hard drive is a mechanical device that can fail. Network drives, on the other hand, are "redundant" - this means the have multiple drives and if one fails the data is shifted to a working drive. Network drives are backed-up regularly...

Read more...
Information Technology Services
Information Technology Services

Did you know...

Did you know that merely by clicking on a link in an email or chat, or opening an attachment, or not having up-to-date software could make it possible for someone to...

» Read all your email or instant messages?
» View your grades or change your course schedule?
» Read or change anything on your computer?
» Read or change anything accessed from your computer?
» Turn on your computer's microphone to listen in on conversations?
» Use your computer for a computer crime for which you may be blamed?

Find out about the risks and how to help keep your computer secure...

How We Can Assist You...

If you need a computer account, have forgotten your password, or have a question about your University desktop computer or the campus phone system, we can help you. The ITS staff can:

  • assist Northern faculty, staff, and students with accounts on MSUN's computer systems
  • resolve password or other access problems with MSUN servers
  • answer questions about supported hardware and software on MSUN desktop and administrative server systems
  • monitor network and computer system outages
  • repair University-owned and supported hardware for faculty and staff
  • answer questions and resolve issues with the campus phone system and voicemail accounts
  • the Media & Reprographics Center can do high-speed, color and oversized copying, comb binding, laminating, layout and design, and facilitates METNET (Montana Educational Telecommunications NETwork) Interactive Video System.
 
Security Tip
Combating Mobile Malware
All smartphone users — as well as enterprise IT teams — need to be aware of the severity of mobile malware and take steps to avoid it. Here are some tips that can help.
Tip #9. Watch what you open
Just as you would with your PC, be careful of any emails, attachments, and URLs you open. This is just good Internet practice. Don't open suspicious attachments or follow links to unfamiliar Web sites.
Navigating this Site
Across the top of each page is a yellow navigation bar that gives you access to all the sections of this Web site.

Below the yellow navigation bar are "breadcrumbs" that show you where the page you are viewing is located in the ITS website. You can use the breadcrumb links to navigate back up through the hierarchy of this website.

The Quick Links box at the top of the left hand column of all the pages provides quick access to frequently used pages.

On most pages below the Quick Links box is an In This Section... box that provides links to all the pages in the particular section of the web site you are currently visiting.

If you can't figure out what section the information you are seeking might be in, try the Site Index.

Yahoo! Technology News
Fri, 19 Sep 2014 01:39:39 -0400
Alibaba IPO prices at top of range, raising $21.8 billion

Alibaba founder Jack Ma gives a thumbs up as he arrives to speak to investors at an initial public offering roadshow in SingaporeBy Liana B. Baker, Jessica Toonkel and Deepa Seetharaman (Reuters) - Alibaba Group Holding priced its initial public offering at $68 a share, the top end of the expected range, raising $21.8 billion on Thursday, in the latest sign of strong investor appetite for the Chinese e-commerce juggernaut. At that price, the IPO, one of the largest-ever, would give Alibaba a market valuation of $167.6 billion, surpassing American corporate icons from Walt Disney Co to Boeing Co . The offering also vaults it atop U.S. ...


Thu, 18 Sep 2014 23:50:52 -0400
Apple's iPhone 6 Plus includes chips from Qualcomm, Skyworks: iFixit

The A8 processor of the Apple iPhone 6 Plus is shown during a product teardown by iFixit in Melbourne, AustraliaBy Noel Randewich SAN FRANCISCO (Reuters) - Apple's iPhone 6 Plus uses chips from Qualcomm , Skyworks Solutions , Avago Technologies and other companies, according to gadget repair firm iFixit, which pried one of the devices open in Melbourne early on Friday. Apple said it received a record 4 million first-day pre-orders for the new phones, double the number for the iPhone 5 two years ago, underscoring investors' expectations the new handset will maintain the Silicon Valley company's stellar growth. The company is releasing a 4.7-inch iPhone 6 and 5.5-inch iPhone 6 Plus. ...


Thu, 18 Sep 2014 22:25:15 -0400
Oracle's Ellison steps aside, co-CEOs Catz and Hurd take over

Oracle Corp CEO Ellison introduces the Oracle Database In-Memory during a launch event in Redwood ShoresBy Noel Randewich and Bill Rigby SAN FRANCISCO/SEATTLE (Reuters) - Larry Ellison, co-founder and leader of Oracle Corp for 37 years, stepped aside as chief executive officer on Thursday, to be replaced by co-CEOs Safra Catz and Mark Hurd, raising questions about a job-sharing arrangement that has had a fraught record elsewhere. Ellison and the two new co-CEOs each stressed that nothing would change under the new management structure, with Ellison staying on as executive chairman and chief technology officer. But Oracle shares fell 2 percent to $40. ...


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