Help Desk
MSU-Northern students, faculty and staff - Use the ITS Help Desk as the first point of contact for your technology problems, questions & services!

Information Technology Services Help Desk
Hours of Operation:
   8am-5pm Mon-Fri
Walk-in Support:
   Cowan Hall 117B Telephone Support:
E-Mail Support:
Phone Problems?
If your telephone is not functioning properly, please call 3765 to report the problem. Have this information handy when making the call...

Last Updated: 19-Jun-2009
Information Technology Services
Information Technology Services: Voice Mail Reference
Playing Your Messages

You can play part of all of any message as many times as you like. You can move freely through your mailbox: forward to the next message, backward to the previous, or to a specific message.

To: Press: You'll Hear:
Play the message just described 2 "Start of message. (message)"
Play the next message 6 "(Description of next message)"
Go to the previous message 4 "(Description of previous message)"
Go to a specific message 86 + message number + # "(Description of message)"
Pause during playback

then continue
"Playback stopped."

"(Message playback resumes)"
Skip backward 5 seconds at a time 1 "(Earlier part of message)"
Skip forward 5 seconds at a time 2 "(Later part of message)"
Delete the message 76 "Message (number) deleted. (Description of next message)"
Restore the deleted message (within the current session only) 76 "Message (number) restored. (Description of next message)"
More information about the message 72 "(Detailed description of message)"

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Quick Key Reference
1 Skip Back in

2 Play Message

3 Skip Forward in

4 Previous Message

5 Record

6 Next Message

7 Play Messages

8 Mailbox Commands

9 Call Sender

# Stop/Enter/Skip

* Help

83 Log Off

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