MSU-Northern  
 
 Help Desk
MSU-Northern students, faculty and staff - Use the ITS Help Desk as the first point of contact for your technology problems, questions & services!

Information Technology Services Help Desk Walk-in Support:
   Cowan Hall 117B Telephone Support:
    265-3765
E-Mail Support:
    itstech
 Security Notice
ITS will NEVER ask you to send information about your account like passwords or other sensitive personal information via email.
 ITS Tips
Use MSUN's Network Drives

Why use a Network Drive? A computer’s local hard drive is a mechanical device that can fail. Network drives, on the other hand, are "redundant" - this means the have multiple drives and if one fails the data is shifted to a working drive. Network drives are backed-up regularly...

Read more...
Information Technology Services
Information Technology Services

Did you know...

Did you know that merely by clicking on a link in an email or chat, or opening an attachment, or not having up-to-date software could make it possible for someone to...

» Read all your email or instant messages?
» View your grades or change your course schedule?
» Read or change anything on your computer?
» Read or change anything accessed from your computer?
» Turn on your computer's microphone to listen in on conversations?
» Use your computer for a computer crime for which you may be blamed?

Find out about the risks and how to help keep your computer secure...

How We Can Assist You...

If you need a computer account, have forgotten your password, or have a question about your University desktop computer or the campus phone system, we can help you. The ITS staff can:

  • assist Northern faculty, staff, and students with accounts on MSUN's computer systems
  • resolve password or other access problems with MSUN servers
  • answer questions about supported hardware and software on MSUN desktop and administrative server systems
  • monitor network and computer system outages
  • repair University-owned and supported hardware for faculty and staff
  • answer questions and resolve issues with the campus phone system and voicemail accounts
  • the Media & Reprographics Center can do high-speed, color and oversized copying, comb binding, laminating, layout and design, and facilitates METNET (Montana Educational Telecommunications NETwork) Interactive Video System.
 
Security Tip
Combating Mobile Malware
All smartphone users — as well as enterprise IT teams — need to be aware of the severity of mobile malware and take steps to avoid it. Here are some tips that can help.
Tip #9. Watch what you open
Just as you would with your PC, be careful of any emails, attachments, and URLs you open. This is just good Internet practice. Don't open suspicious attachments or follow links to unfamiliar Web sites.
Navigating this Site
Across the top of each page is a yellow navigation bar that gives you access to all the sections of this Web site.

Below the yellow navigation bar are "breadcrumbs" that show you where the page you are viewing is located in the ITS website. You can use the breadcrumb links to navigate back up through the hierarchy of this website.

The Quick Links box at the top of the left hand column of all the pages provides quick access to frequently used pages.

On most pages below the Quick Links box is an In This Section... box that provides links to all the pages in the particular section of the web site you are currently visiting.

If you can't figure out what section the information you are seeking might be in, try the Site Index.

Yahoo! Technology News
Fri, 29 Aug 2014 20:25:46 -0400
Exclusive: Bitcoin promoter to plead guilty to unlicensed money transmission

Bitcoin Foundation Vice Chairman Shrem exits the Manhattan Federal Courthouse in New YorkBy Nate Raymond NEW YORK (Reuters) - Bitcoin entrepreneur Charlie Shrem has reached a plea deal to resolve U.S. Shrem, the former vice chairman of the Bitcoin Foundation, will plead guilty next Thursday in New York federal court to unlicensed money transmission, Marc Agnifilo, his lawyer told Reuters in an email. Prosecutors had previously charged Shrem with operating an unlicensed money transmitting business, money laundering conspiracy and failing to file suspicious activity reports with government banking authorities. Federal authorities shut down Silk Road last year, though a new Internet marketplace under the same name was launched in November.


Fri, 29 Aug 2014 18:24:06 -0400
Digital Ally says camera inquiries up five-fold after Ferguson shooting
(Reuters) - Digital Ally Inc forecast full-year revenue of about $22.5 million, encouraged by a "five-fold" rise in inquiries for its wearable cameras from police departments in the aftermath of the fatal shooting in Ferguson this month. The fatal shooting of an unarmed black teenager in Ferguson, Missouri, sparked demand to hold law enforcement officials accountable and in turn fueled interest in companies such as Digital Ally and Taser International Inc. The company's 2014 revenue forecast was first reported by USA Today on Thursday, citing Chief Executive Stanton Ross, according to a regulatory filing on Friday. Digital Ally said on Thursday it had received its first camera order after the Ferguson incident from the Michigan police department.
Fri, 29 Aug 2014 20:20:08 -0400
Microsoft will not hand over overseas email, despite order

A shadow of a man using his mobile phone is cast near Microsoft logo at the 2014 Computex exhibition in TaipeiBy Jonathan Stempel NEW YORK (Reuters) - A judge on Friday lifted a suspension on her order directing Microsoft Corp to turn over a customer's emails stored overseas to U.S. Microsoft in particular was stung by revelations last year by former National Security Agency contractor Edward Snowden and has been at pains to prove to customers that it does not allow the U.S. Preska had delayed enforcement of the government's search warrant so Microsoft could appeal. Preska agreed, saying her order "merely confirmed the government's temporary forbearing of its right to stay enforcement of the order it secured." She added that "the fact the court has not closed this case cuts against Microsoft's argument" that her order was final and appealable.


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