MSU-Northern students, faculty and staff - Use the ITS Help Desk as the first point of contact for your technology problems, questions & services!

Information Technology Services Help Desk Walk-in Support:
   Cowan Hall 117B Telephone Support:
    265-3765
E-Mail Support:
    itstech

ITS will NEVER ask you to send information about your account like passwords or other sensitive personal information via email.

Use MSUN's Network Drives

Why use a Network Drive? A computer’s local hard drive is a mechanical device that can fail. Network drives, on the other hand, are "redundant" - this means the have multiple drives and if one fails the data is shifted to a working drive. Network drives are backed-up regularly...

Read more...

Did you know...

Did you know that merely by clicking on a link in an email or chat, or opening an attachment, or not having up-to-date software could make it possible for someone to...

» Read all your email or instant messages?
» View your grades or change your course schedule?
» Read or change anything on your computer?
» Read or change anything accessed from your computer?
» Turn on your computer's microphone to listen in on conversations?
» Use your computer for a computer crime for which you may be blamed?

Find out about the risks and how to help keep your computer secure...

If you need a computer account, have forgotten your password, or have a question about your University desktop computer or the campus phone system, we can help you. The ITS staff can:

• assist Northern faculty, staff, and students with accounts on MSUN's computer systems
• resolve password or other access problems with MSUN servers
• answer questions about supported hardware and software on MSUN desktop and administrative server systems
• monitor network and computer system outages
• repair University-owned and supported hardware for faculty and staff
• answer questions and resolve issues with the campus phone system and voicemail accounts
• the Media & Reprographics Center can do high-speed, color and oversized copying, comb binding, laminating, layout and design, and facilitates METNET (Montana Educational Telecommunications NETwork) Interactive Video System.

• Scammers Exploit Swine Flu Fears
• Adobe Flash Player Scams Abound
• "Neopets" Under Attack by Identity Thieves
• Work-At-Home Scams Make Their Way to Twitter
• Information-Stealing Phishing Email Targets Chase Customers

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Fri, 20 Nov 2009 10:43:41 GMT Sony hopes online service will build brand loyalty (AP) AP - Sony's new online service connecting the whole range of its gadgets to downloadable content like movies and games should help build brand loyalty, a top executive said Friday.

Fri, 20 Nov 2009 06:28:51 GMT 200 Web sites spread al-Qaida's message in English (AP) AP - Increasing numbers of English-language Web sites are spreading al-Qaida's message to Muslims in the West. They translate writings and sermons once largely out of reach of English readers and often feature charismatic clerics like Anwar al-Awlaki, who exchanged dozens of e-mails with the Army psychiatrist accused of the Fort Hood shootings.

Tue, 17 Nov 2009 01:52:33 GMT Lester leads Hofstra past Yale 68-63 (AP) AP - Nathaniel Lester scored 19 points and Hofstra held off Yale 68-63 in the first round of the NIT Season Tip-Off on Monday night.