MSU-Northern  
 
 Help Desk
MSU-Northern students, faculty and staff - Use the ITS Help Desk as the first point of contact for your technology problems, questions & services!

Information Technology Services Help Desk Walk-in Support:
   Cowan Hall 117B Telephone Support:
    265-3765
E-Mail Support:
    itstech
 Security Notice
ITS will NEVER ask you to send information about your account like passwords or other sensitive personal information via email.
 ITS Tips
Use MSUN's Network Drives

Why use a Network Drive? A computer’s local hard drive is a mechanical device that can fail. Network drives, on the other hand, are "redundant" - this means the have multiple drives and if one fails the data is shifted to a working drive. Network drives are backed-up regularly...

Read more...
Information Technology Services
Information Technology Services

Did you know...

Did you know that merely by clicking on a link in an email or chat, or opening an attachment, or not having up-to-date software could make it possible for someone to...

» Read all your email or instant messages?
» View your grades or change your course schedule?
» Read or change anything on your computer?
» Read or change anything accessed from your computer?
» Turn on your computer's microphone to listen in on conversations?
» Use your computer for a computer crime for which you may be blamed?

Find out about the risks and how to help keep your computer secure...

How We Can Assist You...

If you need a computer account, have forgotten your password, or have a question about your University desktop computer or the campus phone system, we can help you. The ITS staff can:

  • assist Northern faculty, staff, and students with accounts on MSUN's computer systems
  • resolve password or other access problems with MSUN servers
  • answer questions about supported hardware and software on MSUN desktop and administrative server systems
  • monitor network and computer system outages
  • repair University-owned and supported hardware for faculty and staff
  • answer questions and resolve issues with the campus phone system and voicemail accounts
  • the Media & Reprographics Center can do high-speed, color and oversized copying, comb binding, laminating, layout and design, and facilitates METNET (Montana Educational Telecommunications NETwork) Interactive Video System.
 
Security Tip
Combating Mobile Malware
All smartphone users — as well as enterprise IT teams — need to be aware of the severity of mobile malware and take steps to avoid it. Here are some tips that can help.
Tip #9. Watch what you open
Just as you would with your PC, be careful of any emails, attachments, and URLs you open. This is just good Internet practice. Don't open suspicious attachments or follow links to unfamiliar Web sites.
Navigating this Site
Across the top of each page is a yellow navigation bar that gives you access to all the sections of this Web site.

Below the yellow navigation bar are "breadcrumbs" that show you where the page you are viewing is located in the ITS website. You can use the breadcrumb links to navigate back up through the hierarchy of this website.

The Quick Links box at the top of the left hand column of all the pages provides quick access to frequently used pages.

On most pages below the Quick Links box is an In This Section... box that provides links to all the pages in the particular section of the web site you are currently visiting.

If you can't figure out what section the information you are seeking might be in, try the Site Index.

Yahoo! Technology News
Mon, 22 Sep 2014 17:18:55 -0400
Apple sells more than 10 million new iPhones in first three days

Customers stand in a line on the first day of sale for the iPhone 6 and iPhone 6 Plus, outside the Apple store in Hong KongBy Soham Chatterjee (Reuters) - Apple Inc said it sold more than 10 million iPhones in the first weekend after its new models went on sale on Friday, underscoring strong demand for phones with larger displays. Chief Executive Tim Cook said the company could have sold even more iPhone 6 and iPhone 6 Plus models if supplies had been available. Analysts had estimated first-weekend sales of up to 10 million iPhones, after Apple booked record pre-orders of 4 million on Sept. 12, the day pre-orders opened. Apple's shares were little changed at $100.98 in afternoon trading on the Nasdaq on Monday. ...


Mon, 22 Sep 2014 20:32:25 -0400
Facebook to introduce new advertising platform : WSJ

A portrait of the Facebook logo in Ventura(Reuters) - Facebook Inc is set to unveil a new advertising platform to improve effectiveness of online ads, the Wall Street Journal reported on Monday citing people with knowledge of the matter. The product is a redesigned version of Atlas Advertiser Suite, an ad management and measurement platform that Facebook bought from Microsoft Corp last year. It is expected to help marketers target Facebook users more effectively by measuring which users have seen, interacted or acted upon ads that appear on Facebook's services and on third-party websites and apps. ...


Mon, 22 Sep 2014 19:37:38 -0400
ARM CEO defends chip technology connected to Nvidia legal fight
By Noel Randewich SAN JOSE Calif. (Reuters) - ARM Holdings Chief Executive Officer Simon Segars on Monday defended the British chip designer's smartphone graphics technology connected to a patent suit by Nvidia Corp against Samsung Electronics and Qualcomm. This month, Nvidia said it was suing rival Qualcomm and Samsung Electronics, accusing both companies of infringing its property patents on graphics chip technology. Nvidia said Samsung devices made with graphics technology from ARM, Qualcomm and Imagination Technologies illegally use its intellectual property, or IP. "We stand behind our ...
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