MSU-Northern  
 
 Help Desk
MSU-Northern students, faculty and staff - Use the ITS Help Desk as the first point of contact for your technology problems, questions & services!

Information Technology Services Help Desk Walk-in Support:
   Cowan Hall 117B Telephone Support:
    265-3765
E-Mail Support:
    itstech
 Security Notice
ITS will NEVER ask you to send information about your account like passwords or other sensitive personal information via email.
 ITS Tips
Use MSUN's Network Drives

Why use a Network Drive? A computer’s local hard drive is a mechanical device that can fail. Network drives, on the other hand, are "redundant" - this means the have multiple drives and if one fails the data is shifted to a working drive. Network drives are backed-up regularly...

Read more...
Information Technology Services
Information Technology Services

Did you know...

Did you know that merely by clicking on a link in an email or chat, or opening an attachment, or not having up-to-date software could make it possible for someone to...

» Read all your email or instant messages?
» View your grades or change your course schedule?
» Read or change anything on your computer?
» Read or change anything accessed from your computer?
» Turn on your computer's microphone to listen in on conversations?
» Use your computer for a computer crime for which you may be blamed?

Find out about the risks and how to help keep your computer secure...

How We Can Assist You...

If you need a computer account, have forgotten your password, or have a question about your University desktop computer or the campus phone system, we can help you. The ITS staff can:

  • assist Northern faculty, staff, and students with accounts on MSUN's computer systems
  • resolve password or other access problems with MSUN servers
  • answer questions about supported hardware and software on MSUN desktop and administrative server systems
  • monitor network and computer system outages
  • repair University-owned and supported hardware for faculty and staff
  • answer questions and resolve issues with the campus phone system and voicemail accounts
  • the Media & Reprographics Center can do high-speed, color and oversized copying, comb binding, laminating, layout and design, and facilitates METNET (Montana Educational Telecommunications NETwork) Interactive Video System.
 
Security Tip
Combating Mobile Malware
All smartphone users — as well as enterprise IT teams — need to be aware of the severity of mobile malware and take steps to avoid it. Here are some tips that can help.
Tip #9. Watch what you open
Just as you would with your PC, be careful of any emails, attachments, and URLs you open. This is just good Internet practice. Don't open suspicious attachments or follow links to unfamiliar Web sites.
Navigating this Site
Across the top of each page is a yellow navigation bar that gives you access to all the sections of this Web site.

Below the yellow navigation bar are "breadcrumbs" that show you where the page you are viewing is located in the ITS website. You can use the breadcrumb links to navigate back up through the hierarchy of this website.

The Quick Links box at the top of the left hand column of all the pages provides quick access to frequently used pages.

On most pages below the Quick Links box is an In This Section... box that provides links to all the pages in the particular section of the web site you are currently visiting.

If you can't figure out what section the information you are seeking might be in, try the Site Index.

Yahoo! Technology News
Wed, 23 Apr 2014 03:37:21 -0400
Huawei says reports of NSA spying won't impact growth

To match Analysis HUAWEI-CHINA/By Yimou Lee SHENZHEN, China (Reuters) - China's Huawei Technologies Co Ltd, the world's No.2 telecoms equipment maker, on Wednesday shrugged off analysts' concerns that its growth will suffer from media reports alleging the United States accessed servers at its Shenzhen headquarters. The New York Times and Der Spiegel last month cited documents leaked by former U.S. security contractor Edward Snowden as saying the National Security Agency (NSA) obtained sensitive data and monitored Huawei executives' communications. Analysts at a conference in Shenzhen raised concerns about Huawei's business suffering from similar worries over the security of its products, following the New York Times and Der Spiegel reports. "On the NSA ... it does not have a big impact on business growth," Eric Xu, Huawei's executive vice president and one of its rotating CEOs, told an analyst conference on Wednesday in Shenzhen.


Tue, 22 Apr 2014 18:36:21 -0400
Music video hub Vevo monthly viewership up nearly 50 percent to 6 billion

Caraeff, President and CEO of VEVO, gestures as he takes part in a panel discussion at The Cable Show in BostonBy Kevin Gray MIAMI (Reuters) - Vevo, the online music video hub that is a joint venture of two of the world's biggest music labels, has seen a nearly 50 percent increase in the number of music videos streamed each month from its platform, the company's top executive said on Tuesday. The company, which is controlled by Universal Music Group and Sony Music Entertainment, hit a monthly average of nearly 6 billion views in December, a 46 percent rise from a year earlier, said Rio Caraeff, the chief executive officer. "Mobile and tablet and television are where the majority of the views are happening." A growing number of people watch music videos from the platform on smartphones, tablets or web-connected TVs using Apple TV, Roku and XBox devices. Google Inc is a minority stakeholder in New York-based Vevo, which was founded in 2009.


Tue, 22 Apr 2014 20:47:40 -0400
Brazilian Congress passes Internet bill of rights

Rousseff speaks during an inauguration ceremony for new ministers at the Planalto Palace in BrasiliaBy Anthony Boadle BRASILIA (Reuters) - Brazil's Senate unanimously approved groundbreaking legislation on Tuesday that guarantees equal access to the Internet and protects the privacy of Brazilian users in the wake of U.S. spying revelations. President Dilma Rousseff, who was the target of U.S. espionage according to documents leaked by former NSA analyst Edward Snowden, plans to sign the bill into law. The legislation, dubbed Brazil's "Internet Constitution," has been hailed by experts, such as the British physicist and World Wide Web inventor Tim Berners-Lee, for balancing the rights and duties of users, governments and corporations while ensuring the Internet continues to be an open and decentralized network. To guarantee passage of the bill, Rousseff´s government had to drop a contentious provision that would have forced global Internet companies to store data on their Brazilian users on data center servers inside the country.


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