MSU-Northern students, faculty and staff - Use the ITS Help Desk as the first point of contact for your technology problems, questions & services!

Information Technology Services Help Desk Walk-in Support:
   Cowan Hall 117B Telephone Support:
    265-3765
E-Mail Support:
    itstech

ITS will NEVER ask you to send information about your account like passwords or other sensitive personal information via email.

Use MSUN's Network Drives

Why use a Network Drive? A computer’s local hard drive is a mechanical device that can fail. Network drives, on the other hand, are "redundant" - this means the have multiple drives and if one fails the data is shifted to a working drive. Network drives are backed-up regularly...

Read more...

Did you know...

Did you know that merely by clicking on a link in an email or chat, or opening an attachment, or not having up-to-date software could make it possible for someone to...

» Read all your email or instant messages?
» View your grades or change your course schedule?
» Read or change anything on your computer?
» Read or change anything accessed from your computer?
» Turn on your computer's microphone to listen in on conversations?
» Use your computer for a computer crime for which you may be blamed?

Find out about the risks and how to help keep your computer secure...

If you need a computer account, have forgotten your password, or have a question about your University desktop computer or the campus phone system, we can help you. The ITS staff can:

• assist Northern faculty, staff, and students with accounts on MSUN's computer systems
• resolve password or other access problems with MSUN servers
• answer questions about supported hardware and software on MSUN desktop and administrative server systems
• monitor network and computer system outages
• repair University-owned and supported hardware for faculty and staff
• answer questions and resolve issues with the campus phone system and voicemail accounts
• the Media & Reprographics Center can do high-speed, color and oversized copying, comb binding, laminating, layout and design, and facilitates METNET (Montana Educational Telecommunications NETwork) Interactive Video System.

• Scammers Exploit Swine Flu Fears
• Adobe Flash Player Scams Abound
• "Neopets" Under Attack by Identity Thieves
• Work-At-Home Scams Make Their Way to Twitter
• Information-Stealing Phishing Email Targets Chase Customers

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Sat, 07 Nov 2009 17:27:40 GMT Software cos. eye key patent case in Supreme Court (AP) AP - With the technology industry looking on, the Supreme Court on Monday will explore what types of inventions should be eligible for a patent in a pivotal case that could undermine such legal protections for software.

Fri, 06 Nov 2009 19:55:43 GMT New `Call of Duty' could set entertainment record (AP) AP - This holiday season's biggest entertainment blockbuster likely will be a sequel to a popular franchise, with jarring depictions of war and an intricate story of good versus evil. It could easily rake in more than last year's record $155 million opening weekend for "The Dark Knight."

Fri, 06 Nov 2009 17:41:28 GMT Deja vu: Wal-Mart, Amazon, Target in DVD price war (AP) AP - First it was books. Now it's DVDs.