MSU-Northern students, faculty and staff - Use the ITS Help Desk as the first point of contact for your technology problems, questions & services!
Information Technology Services Help Desk
Cowan Hall 117B Telephone Support:
ITS will NEVER ask you to send information about your account like passwords or other sensitive personal information via email.
Use MSUN's Network Drives
Why use a Network Drive? A computer’s local hard drive is a mechanical device that can fail. Network drives, on the other hand, are "redundant" - this means the have multiple drives and if one fails the data is shifted to a working drive. Network drives are backed-up regularly...
Did you know...
Did you know that merely by clicking on a link in an email or chat, or opening an attachment, or not having up-to-date software could make it possible for someone to...
» Read all your email or instant messages?
» View your grades or change your course schedule?
» Read or change anything on your computer?
» Read or change anything accessed from your computer?
» Turn on your computer's microphone to listen in on conversations?
» Use your computer for a computer crime for which you may be blamed?
Find out about the risks and how to help keep your computer secure...
How We Can Assist You...
If you need a computer account, have forgotten your password, or have a question about your University desktop computer or the campus phone system, we can help you. The ITS staff can:
- assist Northern faculty, staff, and students with accounts on MSUN's computer systems
- resolve password or other access problems with MSUN servers
- answer questions about supported hardware and software on MSUN desktop and administrative server systems
- monitor network and computer system outages
- repair University-owned and supported hardware for faculty and staff
- answer questions and resolve issues with the campus phone system and voicemail accounts
- the Media & Reprographics Center can do high-speed, color and oversized copying, comb binding, laminating, layout and design, and facilitates METNET (Montana Educational Telecommunications NETwork) Interactive Video System.
Combating Mobile Malware
All smartphone users — as well as enterprise IT teams — need to be aware of the severity of mobile malware and take steps to avoid it. Here are some tips that can help.
Tip #9. Watch what you open
Just as you would with your PC, be careful of any emails, attachments, and URLs you open. This is just good Internet practice. Don't open suspicious attachments or follow links to unfamiliar Web sites.
Navigating this Site
Across the top of each page is a yellow navigation bar that gives you access to all the sections of this Web site.
Below the yellow navigation bar are "breadcrumbs" that show you where the page you are viewing is located in the ITS website. You can use the breadcrumb links to navigate back up through the hierarchy of this website.
The Quick Links box at the top of the left hand column of all the pages provides quick access to frequently used pages.
On most pages below the Quick Links box is an In This Section... box that provides links to all the pages in the particular section of the web site you are currently visiting.
If you can't figure out what section the information you are seeking might be in, try the Site Index.
Yahoo! Technology News
|Sun, 09 Mar 2014 17:11:47 -0400|
Korea's quirky messaging apps go on offensive in text-happy Indonesia
By Miyoung Kim and Andjarsari Paramaditha SEOUL/JAKARTA (Reuters) - South Korea's pioneering mobile messaging apps have taken their oversized emoticons to Indonesia, intent on breaking the dominance of BlackBerry Ltd's BBM messaging service in one of the world's most active social media markets. Kakao Corp has hired pop stars and Naver Corp unit Line Corp has partnered Samsung Electronics Co in a country whose capital Jakarta boasts the most users of Twitter Inc's microblog by city, according to researcher McKinsey & Company. BBM has long been Indonesia's most popular messaging app, with Facebook Inc's $19 billion buyout target WhatsApp in pursuit.
|Sun, 09 Mar 2014 01:22:49 -0500|
IBM factory strike shows shifting China labor landscape
By John Ruwitch SHANGHAI (Reuters) - A wildcat strike at an IBM factory in southern China illustrates how tectonic shifts under way in the country's labor market are emboldening workers to take matters into their own hands, raising risks for multinationals. More than 1,000 workers walked off the job last week at the factory in Shenzhen, bordering Hong Kong, after managers on March 3 announced the terms of their transfer to new ownership under Chinese PC maker Lenovo Group Ltd. Lenovo agreed in January to pay $2.3 billion for International Business Machine's low-end server business. The strike, which continued into Sunday, fits a growing pattern of industrial activism that has emerged as China's economy has slowed. A worsening labor shortage has shifted the balance of power in labor relations, while smartphones and social media have helped workers organize and made them more aware than ever of the changing environment, experts say.
|Sat, 08 Mar 2014 14:16:45 -0500|
AT&T cuts wireless data charges for individual customers
(Reuters) - AT&T Inc said on Saturday it is cutting wireless data charges for individual customers who have no annual service contract, as the No. 2 U.S. mobile operator attempts to better compete with rival T-Mobile US Inc. Customers having one smartphone with no annual service contract will now pay $65 per month instead of $80 for a plan that includes 2GB LTE wireless data, unlimited talk and text messaging, unlimited international messaging and 50 GB cloud storage. The latest plan follows price cuts AT&T announced last month for families and customers who share large data plans, as well as its offer of a $200 credit to customers who switch to its network. AT&T has been fiercely competing with smaller rival T-Mobile U.S. after T-Mobile spent several quarters directly marketing to AT&T customers.