Help Desk
MSU-Northern students, faculty and staff - Use the ITS Help Desk as the first point of contact for your technology problems, questions & services!

Information Technology Services Help Desk
Hours of Operation:
   8am-5pm Mon-Fri
Walk-in Support:
   Cowan Hall 117B Telephone Support:
E-Mail Support:
Phone Problems?
If your telephone is not functioning properly, please call 3765 to report the problem. Have this information handy when making the call...

Last Updated: 19-Jun-2009
Information Technology Services
Information Technology Services: Voice Mail Reference
Changing Your Password

You can change your password as many times as you like, provided you don't repeat your most recent ones, since CallPilot keeps track of your previous passwords. Your password cannot match your phone number or be repeated digits such as 6666 and must be at least 4 digits long.

To Change Your Password:
  1. Log on to the Voice Mail system.
  2. Press 84. "Password change. Please enter your new password, followed by number sign."
  3. Enter the new password followed by #. "Please enter your new password again, followed by number sign."
  4. Enter your new password again, followed by #.

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Quick Key Reference
1 Skip Back in

2 Play Message

3 Skip Forward in

4 Previous Message

5 Record

6 Next Message

7 Play Messages

8 Mailbox Commands

9 Call Sender

# Stop/Enter/Skip

* Help

83 Log Off

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