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MSU-Northern students, faculty and staff - Use the ITS Help Desk as the first point of contact for your technology problems, questions & services!

Information Technology Services Help Desk
Hours of Operation:
   8am-5pm Mon-Fri
Walk-in Support:
   Cowan Hall 117B Telephone Support:
E-Mail Support:

Last Updated: 03-Jun-2016
Information Technology Services
Information Technology Services: Faculty/Staff Accounts

E-Mail & Network

Faculty & Staff employees will receive their User Name for network and email access after:

  1. completing their Human Resources paperwork and
  2. filling out an Account Application (available at the Help Desk in Cowan Hall 117B).

E-mail quotas for employees is 250MB. The largest individual email that you can send or receive is 25MB.

Please note: "Faculty & Staff" does NOT include student employees or graduate assistants.

Information about, and how to use, Outlook for your email

Voice Mail

To request voice mail set up, please email

Find out more about using voice mail.

MyInfo (Banner Web)

If you need to have your Banner PIN reset, please contact the Human Resources Office.


If you need BannerINF access, you need to contact the office that controls the module you need access to.

For access to:
    the Student Module contact the Registrar's Office
    the Finance Module contact the Business Services Office
    the Financial Aid Module contact the Financial Aid Office

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Did You Know?
You can reset your own password if you've forgotten it.

You will need your MyInfo ID (aka Banner ID) & PIN when you go to this password change page at MSU-Bozeman.

Please note: your SSN will NOT work as your ID on the password change page!
Resetting Passwords
Check out this page for information on how to change passwords on your various accounts.
Remember to Log off!
Remember to log out of any computer you have logged onto when you are done using it!

If you have logged on to any system through a web browser you should completely exit (close) your Web browser when you are finished.

This is the best way to prevent others from accessing your personal information as if they were you.
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