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MSU-Northern students, faculty and staff - Use the ITS Help Desk as the first point of contact for your technology problems, questions & services!

Information Technology Services Help Desk
Hours of Operation:
   8am-5pm Mon-Fri
Walk-in Support:
   Cowan Hall 117B Telephone Support:
E-Mail Support:
 Did you know...
You may recover items you permanently deleted your deleted items folder for up to 7 days after deletion.

Here's how:
· Click once on the Deleted Items folder.
· Click on Tools on the menu bar.
· Choose Recover Deleted Items.
· Select the item(s) you want to recover and use the Recover Deleted Items icon icon at the top of the window to recover them. The item will be moved back into your Deleted Items folder. You may then move it somewhere else if you so desire.

Last Updated: 24-Jun-2009
Information Technology Services
Information Technology Services: Outlook

What is Outlook?

Outlook is Microsoft's email client, and is included with the Microsoft Office suite that is installed on all staff and faculty computers. It operates in conjunction with the Microsoft Exchange Server for group scheduling, email, and task management. It manages email, calendars, contacts, and tasks. Outlook helps you communicate through email and group scheduling capabilities.

Outlook Basics

Managing Your E-Mail Using Outlook 2007

Learn about Mailbox storage and Local storage and using the AutoArchive feature.

Global Address Book & Contacts

The difference between the Global Address Book and Contacts and how to use them.

Sending Email in Outlook

Sending email, working with attachments, signatures, folders and more.

Managing Messages with Rules

Rules can help you stay organized by automatically taking action on messages you receive or send.

Using the Calendar

Keep track of events, organize meetings, share calendars, view multiple calendars and more.

Using Tasks

Use Tasks to organize to-do lists, track task progress and delegate tasks.

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If you need to obtain an account please, read the Faculty & Staff Accounts page.
General Notes
· Exchange immediately displays new messages in your Inbox

· Messages are sent immediately upon clicking Send

· In messages to multiple recipients, Reply goes back to the sender and Reply All goes to all recipients in To: and CC but not to any BCC recipients
Outlook Tips
· Use the icons at the bottom of the left hand column to switch between the folder view and the icon view: Click the folder for folder view and the arrow for shortcuts view.
Folder and Shortcuts icons

· When filling in the To: field, use the Autocomplete feature - Outlook remembers the addresses to which you have sent email and will display them as you type. Use the Up and Down arrow keys or the mouse to select the one you want and press Enter.
· If you have the reading pane off, you can sort your Inbox by any Field by clicking on the Field Header. For example: clicking From will sort your messages alphabetically by sender. If you have the reading pane on, you can still sort your inbox by clicking on Arranged by: and selecting how you want the messages sorted.
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