MSU-Northern ITS: Voice Services - Voice Mail Reference

Information Technology Services: Voice Mail Reference

Logging on to CallPilot from Your Own Telephone

Dial the CallPilot access number , or if your phone has one, press the Message Waiting or Message key. The system will respond "CallPilot from Nortel Networks. Mailbox?"
Press . (Voice mail will assume your extension number is the same as your mailbox number) "Password?"
Enter your password, followed by .

You are now logged on. CallPilot plays a summary of new, urgent and unsent messages. For example: "You have two new voice messages. One old message is still unsent."

After the summary, CallPilot describes the first new message, giving the following information:

the message's number
the status of the message
who the message was from
whether the message is urgent or private or whether acknowledgment has been requested
the date and time it was received

For example: "Message five, new, from John Smith, urgent, received Thursday at 2:35 p.m."

To log off, press . It is recommended you use the log off command to disconnect from the system more quickly than just hanging up the receiver.

Logging on to CallPilot from Any Telephone

Dial the CallPilot access number. The system will respond "CallPilot from Nortel Networks. Mailbox?"
Enter your mailbox number, followed by "Password?"
Enter your password, followed by .

You are now logged on to CallPilot. A description of new, urgent and unsent messages is played.

To log off, press . It is recommended you use the log off command to disconnect from the system more quickly than just hanging up the receiver.

Top of page

Return to Voice Mail Reference

Quick Links Help Desk - 3765 ITS Home IT Security Services Information About... Site Index In this section... ITS Services Voice Services Service & New Phones Voice Mail Reference Logging On Recorded Greetings Changing Your Password Personal Verification Playing Your Messages The Help Services Replying to Messages Express Messaging Creating/Editing Messages Forwarding Messages Name Dialing Message Options Dialing from On Campus Help Desk MSU-Northern students, faculty and staff - Use the ITS Help Desk as the first point of contact for your technology problems, questions & services! Information Technology Services Help Desk Walk-in Support: Cowan Hall 117B Telephone Support: 265-3765 E-Mail Support: itstech Phone Problems? If your telephone is not functioning properly, please call 3765 to report the problem. Have this information handy when making the call... Last Updated: 19-Jun-2009
	Information Technology Services: Voice Mail Reference Logging on to CallPilot from Your Own Telephone Dial the CallPilot access number , or if your phone has one, press the Message Waiting or Message key. The system will respond "CallPilot from Nortel Networks. Mailbox?" Press . (Voice mail will assume your extension number is the same as your mailbox number) "Password?" Enter your password, followed by . You are now logged on. CallPilot plays a summary of new, urgent and unsent messages. For example: "You have two new voice messages. One old message is still unsent." After the summary, CallPilot describes the first new message, giving the following information: the message's number the status of the message who the message was from whether the message is urgent or private or whether acknowledgment has been requested the date and time it was received For example: "Message five, new, from John Smith, urgent, received Thursday at 2:35 p.m." To log off, press . It is recommended you use the log off command to disconnect from the system more quickly than just hanging up the receiver. Logging on to CallPilot from Any Telephone Dial the CallPilot access number. The system will respond "CallPilot from Nortel Networks. Mailbox?" Enter your mailbox number, followed by "Password?" Enter your password, followed by . You are now logged on to CallPilot. A description of new, urgent and unsent messages is played. To log off, press . It is recommended you use the log off command to disconnect from the system more quickly than just hanging up the receiver. Top of page Return to Voice Mail Reference		Quick Key Reference Skip Back in Message Play Message Skip Forward in Message Previous Message Record Next Message Play Messages Mailbox Commands Call Sender Stop/Enter/Skip Help Log Off