MSU-Northern  
 
 Help Desk
MSU-Northern students, faculty and staff - Use the ITS Help Desk as the first point of contact for your technology problems, questions & services!

Information Technology Services Help Desk Walk-in Support:
   Cowan Hall 117B Telephone Support:
    265-3765
E-Mail Support:
    itstech
Phone Problems?
If your telephone is not functioning properly, please call 3765 to report the problem. Have this information handy when making the call...

Last Updated: 19-Jun-2009
Information Technology Services
Information Technology Services: Voice Mail Reference
Forwarding Messages

You may receive a message that you want someone else to hear. You can forward the message exactly as it is, or you can record an introduction that the recipient hears prior to hearing the forwarded message. As with e-mail, you should not forward someone's message to another person without their permission.

  1. After hearing the message press 73. "Forwarding message (number). Enter a list of mailboxes."
     
  2. Enter the first mailbox number, followed by #. "(Name or mailbox number)" Repeat this step for each additional number to which you want to forward the message.  
     
    • To remove a mailbox number from the list of recipients, press 0# after entering the mailbox number.
       
  3. To end the mailbox list, press # again. "To begin recording press 5. To end recording, press #."
     
  4. To forward the message at this point with out recording an introduction, press 79.
     
  5. To record an introduction, wait for the tone and then record.
     
  6. When you have finished recording the introduction, press #. "Recording stopped."
     
  7. To forward the message, press 79. "Message sent."

Note: The system will not let you forward messages that have been marked private.

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Quick Key Reference
1 Skip Back in
  Message

2 Play Message

3 Skip Forward in
 Message

4 Previous Message

5 Record

6 Next Message

7 Play Messages

8 Mailbox Commands

9 Call Sender

# Stop/Enter/Skip

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83 Log Off




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