MSU-Northern  
 
 Help Desk
MSU-Northern students, faculty and staff - Use the ITS Help Desk as the first point of contact for your technology problems, questions & services!

Information Technology Services Help Desk
Hours of Operation:
   8am-5pm Mon-Fri
Walk-in Support:
   Cowan Hall 117B Telephone Support:
    265-3765
E-Mail Support:
    HelpdDesk@msun.edu

Last Updated: 19-Jun-2009
Information Technology Services
Information Technology Services: Voice Services
Requesting Service

When contacting ITS with a request for service related to MSU-Northern telephones, you can reduce the amount of time needed for ITS to get on-site, by providing some basic information:

  • Where the telephone is located. Building and room number.
  • A description of the problem. Instead of: "My phone doesn’t work!" Give more details: "When I pick up my receiver I hear a sound like a key is being pressed and I cannot make any calls from my set. I first noticed the problem after I spilled my coffee on the keypad."
  • The department & person responsible for the set, in case charges are incurred.
Requesting a New Phone

When ordering a new telephone, have the following information ready:

  1. The type of telephone you want. MSUN users can from these three phones:
    M2006 Single Line Basic Telephone
    M2006 Single Line Basic Telephone
    M2008 Multi-Line Handsfree Caller ID Telephone
    M2008 Multi-Line Handsfree Caller ID
    M2616 Multi-Line Handsfree Caller ID
    M2616 Multi-Line Handsfree Caller ID
  2. Where the telephone will be located. Building and room number.
  3. Who the phone is for.
  4. An Index number to charge the phone to.

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Do Not Call Registry
Tired of those annoying telemarketer calls just when you're sitting down for dinner? Register your home phone number today with the National Do Not Call Registry
Click for infomation about the National Do Not Call Registry

Your registration will not expire. Telephone numbers placed on the National Do Not Call Registry will remain on it permanently due to the Do-Not-Call Improvement Act of 2007, which became law in February 2008.

And visit the FTC web site for The Truth about Cell Phones and the Do Not Call Registry

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