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MSU-Northern students, faculty and staff - Use the ITS Help Desk as the first point of contact for your technology problems, questions & services!
Information Technology Services Help Desk Walk-in Support: Cowan Hall 117B Telephone Support: 265-3765 E-Mail Support: itstech Last Updated: 24-Jun-2009 |
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Before you call the Help Desk: ° Write down the error message ° Write down what you were trying to do & what applications you have had open ° Close all applications ° Reboot the machine If it still doesn't work... Have this information ready before you call the Help Desk: ° the error message you're getting, ° the type and version of the software you are trying to run AND all other application you had open at the time, ° Were there any recent changes made to the computer? Ex: New programs installed or removed, mouse, keyboard, printer installed ° Is anyone else in your area affected? |
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