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Services & Training

Voice Mail
Call Sender
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In this section:
>Call Sender
  Replying to Messages
  Express Messaging
  Creating/Editing Messages
  Forwarding Messages
  Name Dialing
  Name Addressing
  Tagging Messages
  Timed Delivery
  Distribution Lists

Voice Mail Primer

After listening to a message, you may want to speak immediately with the person who left the message. If the message is from a number that is part of our CallPilot system, that number can be automatically dialed for you by using the Call Sender feature.

  1. After hearing the message, press 9. "Calling (senders extension number or name)."
  2. Talk to the sender or leave a message and then hang up when you are finished.

When using certain telephones your connection to CallPilot may be placed on hold (for a short period of time), allowing you to return to your session without logging on again.

How you return to your session depends on the type of telephone you have. Some telephones have a link button, which you can press to resume your session. Other give you a visual indicating that there is a call (your session) on hold. In this case, take the call off hold in the normal manner.

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