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Record
a Greeting | Delete a Greeting | Personal
Greeting Suggestions
Callers
to your mailbox may hear one of two greetings: an external
greeting for callers outside your organization or an
internal greeting for callers inside your organization. If
you record only an external greeting, then this greeting will be played
to both internal and external callers.
To Record External and Internal Greetings:
-
Press   .
"For your external greeting press 1. For your internal greeting
press 2."
-
Enter
the appropriate number.
-
Press
 .
Wait for the tone, then speak.
-
When
you have finished speaking, press  .
"Recording stopped."
-
To
check the greeting you have just recorded, press .
"Start of greeting [greeting.] End of greeting."
-
When
you are satisfied with the greeting, press 
to go to another activity or hang up.
-
Press .
"For your external greeting press 1. For your internal greeting
press 2."
-
Enter
the appropriate number, followed by   .
"(Internal/External) greeting deleted."
If your internal greeting has been deleted, your external greeting
is played to all callers. If you have no external greeting, the standard
greeting is played.
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Personal Greeting Suggestions
-
It is much easier to read a greeting than to ad lib one, so before
you begin, write down the exact greeting you want to record
-
Keep
the greeting reasonably short. Callers tend to be irritated by lengthy
ones, particularly when they hear them more than once.
-
You
may want to mention that instead of leaving a message, the caller
can be press zeroin order to receive personal attention.
-
You
can inform frequent callers that they can press 5 to override greetings
and go immediately to recording a message.
-
When
you will be away from your office for any length of time, your callers
would probably appreciate a specially recorded greeting telling them
when you will be back, or if you will call in from time to time to
listen to your messages.
Some suggested greetings:
-
"Hello,
this is __________. I'm unavailable to take you call right now. If
you would like personal assistance press zeronow, or you may leave
a message after the tone. Thank you."
-
"Hello,
___________ speaking. You have reached my voice mailbox. If you would
like personal assistance press zero now, or you may leave me a message
after the tone. Thank you."
-
Hello,
this is _______________________. Today is ____________ and I will
be out of the office this morning. If you would like to leave a message,
I will return your call this afternoon. Should you require immediate
assistance, please dial zero and someone from _____________ will contact
you.
Sample extended absence greetings:
-
"Hello,
___________ speaking. I will be away from my desk from May 2nd until
May 15th however I will be checking my messages twice daily. If you
would prefer personal assistance press zero or you may leave me a
message after the tone. Thank you."
-
This
is __________________. I will be on vacation until ____________________,
and will not be checking my mailbox. If your request can wait until
I return, please leave a message. If you would like to talk to someone
else in the department, press zero now.
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